Inquiries - inquiry about the price and availability of the product.

Enabling queries

1. Check Module activation for Product price query,
2. Check Module activation for Product availability query,
3. Press the Save button.
   In the admin panel, select Offer → Products
4. Edit the product,
5. Select Hide price,
6. Select Availability or set the stock state for automatic availability selection,
7. Press the Save button.

If you want to hide the price for all products, in the admin panel select Configuration → Product configuration.
Disable Show product price.

You can use the import / export function to hide prices and select specific availability in selected products in bulk.

Sending a product query

1. Press the Ask for price / Ask for availability button,
2. Enter Content,
3. Enter Sender (the email address to which the response should be sent),
4. Press the Send button.

A message will be sent to the store's main mail account:

Answer to the inquiry

In the admin panel, go to Applications → Inquiries

Select List

1. Edit the inquiry,
   1. Click on the Edit button,
   2. Enter the Answer content,
   3. Press the Save and Send button.

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   The customer will receive an answer:

   

   See the changing header and footer in email messages documentation.

   Adding a query status

   Select Statuses

   

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   1. Press the Add button,
   2. Check Default,

      The default status is set for each newly submitted query. The default status can only be a status of the New type.

   3. Enter the Name,
   4. Select the Type,
   5. Press the Save button.

   Change the Editing Language to edit the record for other language versions.