Configure your store's email box so that the store can send messages. Check how to add an SMTP server and email account. Find out how to change the texts in emails sent by the store and how to change the look of the email template.
In the admin panel, select Applications → Mail Service
Select Mail Servers
Contact your server administrator to determine the correct configuration of your SMTP mail server.
If you are configuring a Gmail account - see how to correctly configure a Gmail account in the store
Select Mail Accounts
It will be displayed as a sender instead of an e-mail address.
Login to the configured e-mail account.
Password to the configured e-mail account.
The account will be the main mail account of the store. Order processing, reviews, customers, etc.
Messages from this account will be sent to customers of the store.
After successful configuration, the following message will appear:
Your changes have been saved - receive a verification email sent to the "e-mail" address
Select Texts in mails
Starting from May 30th, 2022, Google has disabled the ability to send emails from external applications such as e-commerce stores, which means that currently it is not possible to configure Gmail in the SOTESHOP store. We recommend setting up a mailbox on the domain (on the store server). Instructions for SOTE hosting
Go to Applications → Mail → Mail Servers
In the case of the Office365 mail server, it may be necessary to enable basic SMTP authentication on the mailbox configured in the store.
Official Microsoft documentation (English)