A blog post about online stores on SOTE.
Information about online stores, online sales, and the e-commerce industry. Legal aspects of conducting business online. News and updates about the SOTESHOP software.
New version of SOTE AI PRO: AI Assistant answers questions about the entire store offer.
17/07/2025
The new version of SOTE AI PRO allows you to launch Chat AI, which not only answers questions about the currently viewed product but also includes data from the entire store's offer in its responses. This is a major change that allows the AI Assistant to assist customers more effectively during shopping. Discover the new Chat AI features.
Accessibility Improvements. European Accessibility Act (EAA) and WCAG 2.1 Guidelines.
26/06/2025
Accessibility improvements are features that allow people with disabilities to use online stores freely – including via keyboard or screen readers. Starting June 28, 2025, the European Accessibility Act will come into effect, requiring stores to comply with WCAG 2.1 AA standards. Adapting to these guidelines is not only a matter of legal compliance, but also a sign of social responsibility and care for a convenient shopping experience for all customers.
New version of translations with GPT-4o and automatic translation of the entire store.
24/06/2025
We have released the third version of the AI translation system for the SOTESHOP online store. The new version not only offers better translation quality, but also supports translating complex HTML files. We’ve also improved the automatic translation mechanism for the store’s entire assortment. Take advantage of AI translations and reach new customers.
Online Store SOTESHOP 8.3.6
12/05/2025
A new version of the SOTESHOP online store 8.3.6 has been released. We have introduced a total of 17 improvements, including important security fixes for all stores, enhancements and significant acceleration of SOTE AI operations, and more. We have also added a new page with the latest changes in SOTESHOP.
Improvements to the watched and recently viewed products feature.
06/05/2025
In the latest update, we have expanded and improved the store's features related to watched and recently viewed products. We introduced dedicated subpages, simplified access to product lists, ensured full synchronization of user data, and implemented a number of additional enhancements. These changes will help customers find interesting offers more quickly and easily return to previously viewed products.
SOTESHOP Security Update – Recommended Update for All Stores
28/04/2025
We have released important security updates for the SOTESHOP system. These changes result from an independent software audit aimed at enhancing data protection and improving the operation of online stores. Every store should update their software as soon as possible to ensure maximum security.
Faster SOTE AI – Over 3x Faster Description and Chat AI Response Generation
17/04/2025
We've introduced an update that significantly speeds up the performance of SOTE AI. Product description generation and assistant responses in Chat AI are now over 3 times faster — both in the panel and in the store. This is a real improvement that translates into smoother and more convenient work.
SOTE AI – New Limits, New Price, and a New Search Function
11/04/2025
Starting May 1, we are introducing important changes to the SOTE AI offer – increasing package limits and updating prices. But that’s not all – you can now use a new search function that shows what your customers are looking for in your store and whether the system is finding the right products for them. More control, more data, more effectiveness.
Online Store SOTESHOP 8.3.5
26/03/2025
A new version of the online store SOTESHOP 8.3.5 has been released. We've introduced a total of 55 improvements, including advanced AI search and Chat AI enhancements, the new Luminosa theme, updates to graphic themes, GPSR data, imports, exports, payments, and much more.
SOTE AI PRO - New Offer. Search with AI twice as much, cheaper, and more effectively. Pay only for results.
07/03/2025
Discover the revolutionary SOTE AI PRO offer – now with a doubled credit limit, increasing from 1,000 to 2,000 per month, and an intelligent billing system where credits are only deducted when a search returns results. This solution ensures that every AI interaction brings measurable benefits, and your customers receive even more accurate AI recommendations when standard searches fail.
AI Search in SOTESHOP. Revolutionary solution and a new level of artificial intelligence utilization in online stores.
19/02/2025
Did you know that on average, 50% of queries in online stores result in no matches, even though the sought-after products are available? Customers often enter product names in various ways, making traditional search engines struggle to find the right offers. At SOTESHOP, we solved this problem with modern AI search technology that understands the meaning of queries and intelligently matches products to user needs. This breakthrough solution significantly increases search effectiveness and improves conversion rates in online stores.
New "Luminosa" Design for SOTESHOP Online Store
29/01/2025
We have prepared a new design called "Luminosa" for the SOTESHOP 8 online store. This project stands out with its bright color scheme, subtle elegance, and light, modern layout. Take advantage of this unique new design in your store.
SOTESHOP Online Store 8.3.4
09/01/2025
A new version of the online store SOTESHOP 8.3.4 has been released. Below is a summary of changes covering versions SOTESHOP 8.3.2-8.3.4. A total of 130 improvements were introduced, including data additions related to the GPSR requirement, updates to Allegro, comparison tools, order processes, customer accounts, Chat AI, PHP 8 support, and much more.
Joyful Holidays and Prosperity in the New Year from the Entire SOTE Team
23/12/2024
We wish all our clients a beautiful and peaceful Christmas. A chance to rest from work and the satisfaction of delivering so many presents under the Christmas tree. We hope that in the New Year, running your business will be more enjoyable and that customer orders will bring you joy. As for us, we wish to continue passionately creating new solutions for you and helping with daily challenges.
GPSR - Additional Product Safety Information
11/12/2024
We have introduced a new feature in SOTESHOP that makes it easier for sellers to add product safety information on the product page. This solution was developed in response to the requirements of the General Product Safety Regulation (GPSR), which obligates manufacturers and sellers to provide consumers with detailed safety information regarding product usage.
Information about the Manufacturer. Additional GPSR Data on the Product Page. Changes Required from December 13, 2024.
06/12/2024
The new feature in the SOTESHOP software allows compliance with GPSR requirements by introducing the "Manufacturer Information" section on product pages. This enables a transparent and regulation-compliant presentation of product details and the responsible entity's information. Changes required from December 13, 2024.
Improved Order Process Presentation and Added Completion Steps
27/11/2024
Just in time for the holiday shopping rush, we have introduced changes that simplify the purchasing process and enhance the shopping experience. The addition of clear order completion steps, more readable order details, streamlined transitions to payment, and intuitive returns to the store after payment make it easier for customers to shop, knowing exactly what is happening at each stage.
Better Presentation of Chat AI – Encourage Customers to Start a Conversation
21/11/2024
Chatting with the AI Assistant on the product page is a great way to support customers during their shopping experience, especially before the holidays. To make this feature even easier to use, we have introduced a new presentation that better encourages customers to engage in conversation.