The SOTESHOP online store is changing its name to SOTESHOP AI. This is not just a name change — along with it, we are introducing many new AI features to the store. The first is making AI features available by default, free of charge, for all stores as part of the SOTE AI Start service. Stores already using SOTE AI will receive significantly higher AI credit limits. Additionally, we have introduced features that allow AI systems such as ChatGPT, Gemini, Claude, Perplexity, and many others to recommend products from stores in AI-generated answers. This is a new, free, and modern channel for acquiring new customers. What’s more, every customer using SOTESHOP 8 automatically gets SOTESHOP AI and new capabilities - all you need to do is update your store. It’s a great start to 2026.

Create your SOTESHOP AI online store free for 14 days.
Try artificial intelligence in your store.
The SOTESHOP AI online store was created by combining SOTESHOP and SOTE AI. We introduced a new SOTE AI Start service, which can be activated for free in any store. SOTE AI Start features can be enabled with a single click in the configuration, as we simplified the process to the minimum so that anyone can start using AI features immediately.
With SOTESHOP AI, you can launch AI Chat in your store and automatically generate content such as product descriptions, SEO data, blog posts, category and manufacturer descriptions, as well as enable AI Search with product and category recommendations. This significantly reduces the time needed to manage your store, helps you prepare your offer faster, improves visibility in search engines, and enhances communication with customers. More information is available here: SOTE AI
With the introduction of SOTESHOP AI, we launched a new SOTE AI offering. Every store can activate SOTE AI Start for free or choose another plan with greater capabilities. Current plans and key changes:
In SOTE AI Standard, PRO, and VIP services, there are no limits on content generation (including product descriptions) on the admin panel side. Within SOTE AI Start, each store can generate, for example, up to 100 product descriptions per month for free. Additionally, separate AI credits are available for customer responses in AI Chat.
Below is a comparison of current limits for AI chat conversations and responses. One AI chat conversation can include up to 20 responses.
Each store can choose any service and use exactly the features it needs. This provides full flexibility and allows AI to be tailored to the size and needs of the store.
SOTESHOP AI makes your store content readable for AI systems that answer users’ shopping-related questions, such as ChatGPT, Google Gemini, or Perplexity. These systems can correctly recognize products, prices, availability, and reviews, and then use this information in their responses — without the need for additional integrations or tools. As a result, your products can be recommended, compared, and described by AI, enabling you to acquire new customers for free.
Selected AI systems that can automatically use your store’s data:
See documentation: Structured data for ChatGPT and AI systems
E-commerce is evolving rapidly, and artificial intelligence is becoming its natural and key component. Customer service automation, intelligent search, content generation, and product presence in AI responses are trends that directly impact sales and store visibility. The changes introduced in SOTESHOP AI are a response to these trends and provide solid preparation for the challenges of the coming years. The year 2026 is a time when AI will enable better sales results, faster and more efficient operations, and a clear competitive advantage.
Update your store and take advantage of the new AI features. Check the update documentation: Update documentation
On the occasion of Christmas, we wish you a peaceful time, rest, and many positive moments. May the New Year 2026 bring growth, good business decisions, and even better online sales results. Thank you for your trust and cooperation.
Best wishes,
The SOTE Team
Create your SOTESHOP AI online store free for 14 days.
Try artificial intelligence in your store.
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