A blog post about online stores on SOTE.
Information about online stores, online sales, and the e-commerce industry. Legal aspects of conducting business online. News and updates about the SOTESHOP software.
Assistant and Chat AI Now Standard for All SOTESHOP Stores. Try It for Free.
17/09/2024
Artificial intelligence is evolving at a rapid pace, offering increasing capabilities that can be utilized in online stores. A prime example of a highly useful feature is the Assistant and Chat AI, which is now available to all our customers – both those already using SOTE AI and those just starting their journey with AI. Now, Chat AI can be activated and tested in SOTESHOP for free, even in the demo version. Activate SOTE AI and take advantage of the new possibilities offered by artificial intelligence.
New product option presentation format. Clear presentation of sizes, colors, photos, and prices.
12/08/2024
We have prepared a new version of product option presentation, making it easier for customers to choose the right variants. The main difference is that the options are no longer presented as a dropdown list but as pictures or selectable items. This presentation increases data clarity and makes the decision-making process easier for customers. The new version of options is available by default.
Greater Knowledge with Chat AI. Additional Product and Store Information.
01/08/2024
Chat AI is revolutionizing e-commerce, and we are adding another brick to the revolution by introducing new capabilities for our service. Now, Chat AI not only has the knowledge available on the product page but can also include hidden information and general sales details about the store. These new features allow for even better customer service and can significantly enhance the knowledge Chat AI uses during customer interactions. Help your customers 24/7, 365 days a year. Increase your sales with Chat AI.
Why Update the Graphics in Your Online Store?
25/07/2024
In today's world, the appearance of an online store is crucial. Modern, clear, and aesthetic graphics can significantly impact user experience, directly affecting sales results. Many online store owners do not realize how important it is to regularly update their store's appearance. Are you one of them? Does your store need a refresh?
Chat AI and the new GPT-4o Mini version, now 20 times cheaper with OpenAI. Leave the competition behind.
24/07/2024
On July 18, 2024, OpenAI released a new version of the GPT model called GPT-4o Mini. It is dedicated to supporting AI assistants, such as SOTE Chat AI. Thanks to the new version, the operating cost through OpenAI decreases 20-fold, and currently, the cost of one chat conversation is about 1 grosz. Additionally, responses are presented faster. Naturally, this model has already been added (five days after its release) to our Chat AI solutions. Learn more about how to use GPT-4o Mini and Chat AI in your online store.
SOTESHOP 8.3.1 Online Store
17/07/2024
A new version of the SOTESHOP online store, version 8.3.1, has been released. Below is a summary of the changes covering both SOTESHOP 8.3.0 and 8.3.1. We have introduced a total of 62 improvements, including a product Q&A module, security fixes, two-factor authentication (2FA), Assistant and Chat AI, delivery updates, graphics, and much more.
Launch Chat and AI Assistant in Your Store. 7-Day Demo and New AI Service.
12/07/2024
We have added a new and more affordable service related to AI Chat. By ordering the new service, you can immediately activate the AI Assistant in your store. You can also try the 7-day demo version. Use artificial intelligence in your store to increase sales and improve customer service.
New 2FA Verification Option in the Shop Panel with a Mobile App
10/07/2024
We are pleased to announce that a new two-factor authentication (2FA) option has been introduced in our shop panel. Now you can use mobile applications such as Google Authenticator or Authy (Twilio) to additionally secure your account. With this method, when logging in from a new device, a one-time code generated by the app on your phone will be required.
AI Assistant will offer a discount and a better product price. Sell more with AI.
02/07/2024
Discounts are a good way to encourage customers to shop. They can be found in the form of discount codes in promotional materials or received directly from the seller. But what happens when a customer talks to an AI Assistant, do they also get a discount? Read the article to find out how automatic discounts work with Chat AI in SOTESHOP.
AI Assistant will not only answer questions but also recommend products.
26/06/2024
Last week, we launched Chat AI, which allows for conversation with the AI Assistant and helps with shopping. Now we are introducing another feature that allows searching and recommending products using AI during the conversation. As the first company in Poland and one of the first in the world, we offer this type of ready-made solution in e-commerce software. Check out Chat AI and stay ahead of the competition by light years.
Chat and AI Assistant in SOTESHOP. AI Revolution in Customer Service.
19/06/2024
We have very good news for our customers and a new revolutionary solution using artificial intelligence: Chat AI. Thanks to this solution, store customers will be able to talk to the AI Assistant, who will provide them with product information and help them make a purchase decision. The new Chat AI feature is available as part of SOTE AI PRO.
Frequently Asked Questions on the Product Page. Generate answers with SOTE AI and GPT 4o.
28/05/2024
We have a double surprise for our customers. The first is a new element on the card: "Product Questions," which allows for the presentation of frequently asked questions and answers with the ability for customers to ask questions. The second is artificial intelligence support in providing answers by the seller in the store panel, thanks to the SOTE AI service. With just one click, artificial intelligence will answer the asked question. Try the new SOTESHOP features now.
The latest version of Chat GPT 4o in SOTESHOP. Even better product descriptions with AI, up to 20,000 characters.
28/05/2024
On May 13, 2024, OpenAI presented the groundbreaking version of Chat GPT 4o. Just 10 days later, we introduce support for this advanced technology for SOTESHOP. With integration into SOTE AI, our customers can now create more attractive product descriptions and manage data in their online stores using the latest achievements in artificial intelligence.
New product descriptions generated by SOTE AI. Now you have 5 ready types of AI descriptions.
14/05/2024
Generating product descriptions with SOTE AI greatly simplifies and speeds up work. Just one click to generate a description... or 2 or 3. The AI-generated description is different each time, and sometimes you need to generate several to find the best one. To facilitate this process, we have added 3 new types (making 5 in total) of descriptions that generate different types of results, allowing you to choose what best suits the product.
Two-Factor Authentication 2FA in the store panel
07/05/2024
Reminder: an important security update related to the store has been released, introducing two-factor authentication when logging into the store's panel. After updating the store, new security features will be automatically activated. Update and secure your store.
Attack and intrusion on SOTE servers
23/04/2024
Due to the attack and intrusion on SOTE servers and the disclosure of an attempt to unlawfully, illegally access information covered by entrepreneur's secrecy, we were obliged to immediately initiate security procedures, which have been underway for several days. The matter has also been reported to GIODO and the Police.
AI Search and Recommended Products. See SOTE AI PRO in action with examples.
22/03/2024
In the new SOTE AI PRO service, the store utilizes AI search to suggest accessories, recommended products, and similar products. See how the new features of SOTE AI PRO work with examples from several stores with wholesale products. Utilize them for better product presentation for your customers, building better SEO, and increasing sales
Recommended products, accessories and similar products generated by SOTE AI PRO
22/03/2024
We have great news for our customers that completely changes the game and takes the use of artificial intelligence in the store to a whole new level. We have introduced a new service, SOTE AI PRO, which not only generates product descriptions, categories, manufacturers, creates blog posts with photos or translates HTML pages, but also provides suggestions for accessories, recommended products and similar products generated by artificial intelligence. The new technology also offers a different dimension of SEO and a huge advantage over the competition.