The Affiliate Program helps you grow sales by working with partners and customers who promote your store's offer. A partner can share their assigned discount code on social media, on their own website, through their communication channels, or directly with their audience. A person using the code receives a discount, while the partner earns a commission on the completed order. You set the discount and commission rates, and the system automatically assigns orders to partners and calculates the commissions due after the specified waiting period. In the store panel, you can manage partners, settlements, and reports, while each partner has their own panel with access to their codes, calculated commissions, and current balance.
This feature is available only for SOTESHOP AI VIP.
In the admin panel, go to:
Applications → Affiliate Program → Configuration
The maximum discount is calculated using the following formula:
MR = LRKP + LPP - (LRKP × LPP) / 100
The partner's commission is calculated from the product price after applying the discount granted to the customer.
The partner must have a standard customer account in the store. If the account does not exist, it must first be created.
Go to:
Applications → Customers
MRKP determines the maximum customer discount that can be set in this partner's discount codes. MPP determines the maximum partner commission that can be assigned to the partner's discount codes.
After creating a partner, you need to assign a discount code to them.
Go to:
Applications → Affiliate Program → Partner list
See the Discount Codes documentation.
When creating a code, the system automatically suggests the maximum customer discount and the maximum commission configured for the partner account. These values can be reduced.
After the partner account has been configured, the partner can log in to the store and go to the Affiliate Program section.
The partner panel contains, among other things:
Before using partner codes, make sure that discount code support is enabled.
Go to:
Applications → Discounts → Configuration
When placing an order, the customer enters a discount code assigned to the partner. Once the code is applied, the system calculates the appropriate discount.
When testing the Affiliate Program, use a different email address for the order than the address assigned to the partner account.
After placing the order, go to its details in the admin panel.
The order displays information about the partner code used, the discount granted and the associated partner account.
Go to:
Applications → Affiliate Program → Partner Commissions
The list contains commissions associated with partner orders.
After an order has been fulfilled, the system waits for the period specified in the Commission calculation waiting period field. Once this period has passed, provided that the order has not been returned, for example, the commission receives the Commission calculated status.
The Commission calculated status means that the funds have been added to the partner's balance.
Settlements can be generated at any time. A monthly settlement cycle is recommended for partners.
Go to:
Applications → Affiliate Program → Settlements
Important: Once a settlement has been marked as Paid, this operation cannot be reversed.
After a settlement is completed, the balance and settlement information is also updated in the partner's account.
Go to:
Applications → Orders → List
Individual commission reports are also available for each partner.
Go to:
Applications → Affiliate Program → Partner list
The report presents commission data and sales results associated with the selected partner.