SOTESHOP store includes a clear and convenient ordering system for customers on both mobile and desktop devices. Each order is registered in the system and assigned a special number. Learn how to manage orders, payments, search, edit, change order status and send automatic notifications to customers.
In the admin panel, select Applications → Orders
This option must be enabled in Order Configuration
This option is used to mark partial order fulfillment by certain administrators. When you hover over this field, the login of the administrator who checked it appears.
This field will be automatically checked if the customer confirms the order by clicking on the link in the email message.
See the Deliveries documentation.
In the case of online payments, the Settled field may be automatically checked after payment for the order has been made.
See the Customer Payments documentation.
The customer will receive information about the change in the order status.
See the Mail Handling documentation.
Press the Browse Mode button to go to the basic order editing
See the invoices documentation.
See the compliance module documentation.
See the Parcel Lockers documentation.
See the Polish Post documentation.
The default status is set for each newly placed order. The default status can only be a status of the awaiting type.
An email notification is sent to the customer when the status is selected in the order. See the Mail handling documentation.
See the Discount codes documentation.
Add a tracking link that has been set in the delivery edit. More about delivery edit.
See the Invoices documentation.
See the Allegro documentation.
In the admin panel, go to Applications → Orders
A value of 0 indicates no threshold.
In the company order, an additional option to mark the purchase as non-professional will appear.
Show the administrator fulfilling the products in the order.
Disables the enforced check of the minimum order value of 135 pounds for customers from the UK.
The Recently Sold Products widget allows you to display a list of products sold in a selected period and orders with these products on the admin panel home page.
You can add a widget to the homepage of the store's admin panel. See how to add a widget.
A list of products sold in orders matching the set filters will appear
See the Gadgets documentation