Manage product reviews and customer feedback. Customers can add a review and rating on the product page. The review will immediately appear to the customer on the page, but other customers won't see it until it is confirmed by the seller. You will be notified of the new review in the store panel. You can also send automated requests for reviews to products that have been ordered.
In the admin panel, select Applications → Reviews
Click Show only reviews confirmed by purchase to filter only reviews confirmed by purchase.
Click on one of the ratings to see reviews only with that rating.
The display location of the reviews can be selected in Product Presentation.
Approve the publication
See the Widgets documentation.
In the admin panel select Offer → Products
Make sure reviews are enabled in the store.
In the case of the review presentation Display under description and Display under tabs, the review can be added in the place where the reviews are displayed (when none have been added yet)
In the admin panel select Applications → Reviews → Configuration
Messages will be sent automatically when the order status is changed.
Messages will be sent automatically using the task schedule. See more in Task Schedule.
The message will be sent after X days from the order status change.
In case of multiple products in the order, the automatic request for a review will be sent for one product.
Change Editing language to edit the record for other language versions.
In the admin panel, select Sales → Orders
Send a request for a review of the purchased product.
The customer will receive a message:
The review given through the link in this mail will be automatically marked as review confirmed by order.
Messages can be sent automatically. Check the review configuration.
Reviews submitted by customers through a link in a message requesting a review are automatically marked as Verified Purchase Reviews. This information is visible on the product card.
The review can also be marked as verified purchase manually in the admin panel.
In the admin panel select Applications → Products → Presentation