75% of customers choose online chat. Facebook Messenger.
Add a chat to your online store and increase sales. With integration with Facebook Messenger you can add a chat to your store completely for free.
Do you know that:
- 75% of customers prefer to contact via online chat?
- 44% of customers claim that one of the most important features a store can offer is the ability to talk to a real person who will answer questions during shopping?
- 51% of customers expect online contact 24/7?
- 38% of entrepreneurs believe that their customers consider ready-made template answers to be frustrating?
- 53% of customers decide to leave the website if they do not find an answer to their questions quickly?
Facebook Messenger App
The app integrates the store with the Facebook Messenger chat, so you can talk to customers visiting the store page and help them with their purchases.
- If you want to make better use of Facebook's advertising and statistics features, activate the Facebook Pixel,
- If you use Facebook Messenger, you can target separate ads to everyone who has chatted.
Download the addon: Facebook Messenger
Set up your SOTESHOP online store for 14 days for free.
Check out the new version of SOTESHOP 8.
Recommended articles on the blog
How to check the ads of competitors on Facebook? Just go to the Facebook Ad Library page and enter the name of the selected Facebook page. Facebook launched the Ad Library service a few months ago and allows you to search for all active and inactive ads associated with the selected page in its advertising network on Facebook and Instagram.
Advertising an online store should start with a good understanding of how ads work on Facebook and Google. Whether we do it ourselves or outsource the advertising to an external company, this knowledge is essential for more effective advertising.
More and more customers of the seller are gaining through their activity in social media. They reach them not only with offers, but also share their knowledge and help. This is a very important element of the company's strategy.