75% of customers choose online chat. Facebook Messenger.


Add a chat to your online store and increase sales. With integration with Facebook Messenger you can add a chat to your store completely for free.

Do you know that:

  • 75% of customers prefer to contact via online chat?
  • 44% of customers claim that one of the most important features a store can offer is the ability to talk to a real person who will answer questions during shopping?
  • 51% of customers expect online contact 24/7?
  • 38% of entrepreneurs believe that their customers consider ready-made template answers to be frustrating?
  • 53% of customers decide to leave the website if they do not find an answer to their questions quickly?

Source: https://techjury.net/stats-about/live-chat/

Facebook Messenger App

The app integrates the store with the Facebook Messenger chat, so you can talk to customers visiting the store page and help them with their purchases.

  • If you want to make better use of Facebook's advertising and statistics features, activate the Facebook Pixel,
  • If you use Facebook Messenger, you can target separate ads to everyone who has chatted.

Download the addon: Facebook Messenger

Appearance of the chat in the SOTESHOP online store

Set up your SOTESHOP online store for 14 days for free.
Check out the new version of SOTESHOP 8.

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